Frequently Asked Questions
Everything you need to know about your Tomorrowland festival fashion and accessories.
What is the shipping timeframe for international orders?
We offer worldwide shipping. Delivery typically takes 3-7 business days within Europe and 7-14 business days for the rest of the world, depending on your local customs processing.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking link. You can use this link to monitor your package's journey from our warehouse to your doorstep.
What is your return policy for apparel and accessories?
You can return any unused items in their original packaging with tags attached within 30 days of delivery. Please note that for hygiene reasons, earrings and swimwear cannot be returned.
Are the clothing items true to size?
Most of our apparel features a standard European fit. We recommend checking the detailed size guide located on each product page to ensure you find the perfect fit for your style.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment methods such as iDEAL, Bancontact, and Klarna.
How should I care for my Tomorrowland merchandise?
To preserve the quality of prints and fabrics, we recommend washing garments inside out at 30°C and avoiding the use of a tumble dryer. Always check the specific care label inside each item.